At Bright Star Caterers, accessible through https://brightstarcaterers.com/, we value the privacy of our visitors and customers. Protecting your personal information is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information when you visit our website or use our catering services.

By accessing our website or contacting us for our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website, submit an enquiry, or book our catering services:

Personal Information

• Full name
• Mobile number and contact details
• Email address
• Event location and address
• Event date and preferred time
• Type of event (wedding, birthday, corporate event, party, etc.)
• Catering requirements and food preferences

Non-Personal Information

We may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Website pages visited
• Date and time of website visits
• Referral sources and browsing activity

2. How We Use Your Information

Bright Star Caterers may use the collected information for the following purposes:

• To respond to customer enquiries and service requests.
• To provide catering quotations and customized packages.
• To process and manage catering bookings.
• To understand your event requirements and preferences.
• To communicate important booking-related information.
• To improve our website, services, and customer experience.
• To send promotional updates and offers where permitted.
• To maintain business records and comply with applicable legal requirements.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality and understand visitor behaviour.

Cookies may help us:

• Improve website performance.
• Understand visitor preferences.
• Analyse website traffic.
• Improve our marketing and advertising efforts.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

4. Sharing of Personal Information

Bright Star Caterers does not sell or rent customers' personal information to third parties.

However, we may share relevant information with trusted third-party service providers when necessary, including:

• Website hosting and technical service providers.
• Website analytics and performance services.
• Communication service providers.
• Payment service providers, where applicable.
• Legal or government authorities when required by law.

Such information is shared only for legitimate business purposes or as required by applicable law.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Although we make efforts to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute data security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, manage customer relationships, maintain business records, and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

Bright Star Caterers is not responsible for the privacy policies, security practices, or content of third-party websites. We recommend reviewing their respective privacy policies before sharing personal information.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding the handling of your personal information.
• Contact us regarding privacy-related questions or complaints.

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website and catering services are intended for general audiences. We do not knowingly collect personal information directly from children without appropriate consent or legal authorisation.

If we become aware that personal information has been collected improperly, we will take reasonable steps to address the matter in accordance with applicable laws.

10. Changes to This Privacy Policy

Bright Star Caterers reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

We appreciate your trust in Bright Star Caterers and are committed to respecting your privacy.